2 Messages
Max app will not connect to my provider
Every time I try to use my Max app I have to go through the steps to connect to my provider and after I follow the steps I get the following error message. This problem is the same for all of my devices and I have not been able to use my subscription for over a week.
This site can’t be reached
The webpage at https://api.cld.dtvce.com/idp/login?picker=null might be temporarily down or it may have moved permanently to a new web address.
ERR_INVALID_RESPONSE
DIRECTVhelp
Community Support
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255K Messages
1 month ago
Hello, @JLA1996. We're sorry you're unable to sign in to the Max app. We have a specialist available to help. Sending you a DM now. Rizza, DIRECTV Community Team
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JLA1996
2 Messages
1 month ago
Hello, Rizza. I have still not received a DM or message of any kind to help resolve this issue.
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DIRECTVhelp
Community Support
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255K Messages
1 month ago
We've sent you a DM. Please ensure you're logged in, and from your page, you'll find the message in your notifications. John, DIRECTV Community Team
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