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jcwash's profile

Observer

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4 Messages

Monday, December 2nd, 2024 2:35 PM

missing scheduled recordings

I have our streaming account cloud DVR set up to record our local evening news broadcast. As expected, if the broadcast is preempted by another program, usually a network sports event, that time slot is not recorded. However, most likely due to errors in the data used by the DirecTV system to access broadcast schedules, there are occasions where my local news is broadcast, but fails to record.

What I would like to do is set up a recording of a specific channel, for a specific time period, regardless of the content of the channel

being broadcast.

Community Support

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254.6K Messages

23 days ago

Thank you for taking the time to share your feedback. This is working as designed. If a sports event exceeds the time limit, the next program may not record correctly due to the overlap. Ariane, DIRECTV Community Specialist

Observer

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4 Messages

23 days ago

Thanks for the reply. I would still like to know about the second paragraph of my original posting...

What I would like to do is manually set up a recording of a specific channel, for a specific time period, regardless of the content of the channel being broadcast.

ACE - Sage

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46.2K Messages

23 days ago

@jcwash 

The ability to manually set record times and channels has been requested since the beginning of DirecTV Stream. I doubt we'll see that feature anytime soon. 

Community Support

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254.6K Messages

19 days ago

A title must be selected to record on a particular channel regardless of what time it is aired. We appreciate your input @litzdog911 Denjylene, DIRECTV Community Specialist


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