New Member
•
1 Message
NBA League Pass Channels Won't show up
Hi,
a couple of days ago, I added the NBA League Pass to my DIRECTV Stream Subscription. I can see that it is in my add-ons and the amount has been added to my bill. However, nowhere can I actually find the channels. Neither on my TV (I am using a Fire TV Stick), nor online on stream.directv.com. Do I need to separately activate the channels? How does it work?
Thanks.
bcbsncjlj
Expert
•
6.5K Messages
4 years ago
Have you signed out of the service and then sign back in? Restarted the devices?
0
0
Jrandomuser
ACE - Expert
•
1.2K Messages
4 years ago
Right now there is an NBA preview going on, so even people without League Pass are seeing the channels (even if they don't want to). So I am surprised you don't see them, regardless of whether you subscribed or not. As suggested, try logging out (on all devices) and logging back in.
0
0
DIRECTVhelp
Community Support
•
255.7K Messages
4 years ago
Hi @plutoo, thank you for reaching out.
NBA League Pass channel should be available on channels 1200-1244.
We recommend you to check for app updates in your app store. If an update is available, install it and restart your device. Check for device software updates and install.
Let us know how it goes.
Mayra, DIRECTV Community Specialist
0
0