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New Member

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3 Messages

Thursday, November 17th, 2022

NBC keeps freezing

The channel NBC keeps freezing "There is a problem with this channel" , to fix we change channles then go back to NBC abd this issue is resoilved.  This happens 4-5 times per hour.  We use a firestick.  Is there a way to fix this issue.   

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Expert

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6.5K Messages

3 years ago

How does the channel respond on another device like a phone or tablet? Have you deleted the cache and data then tried again? Have you reinstalled the app?

(edited)

New Member

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340 Messages

3 years ago

Where are you located? 

New Member

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3 Messages

3 years ago

Located in Dayton, Ohio.  

The issue is on all TV and seems to be only channel NBC

ACE - New Member

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3.6K Messages

3 years ago

Call that local NBC--chances are, they are having an issue. I had a similar problem with one of my local channels about 6months ago. After a few weeks of them blaming Dtv Stream, an engineer from the tv station contacted me and told me they were doing some work on equipment and had finished. That's when the issue resolved. 

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