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New Member

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4 Messages

Sunday, March 19th, 2023 2:14 AM

NCAA March Madness streaming limits

We can't have more than two streams simultaneously (one at home, one remote) for the NCAA men's basketball tournament. Is this a restriction based on this event only? If so, it is possible to get a notification from DirectTV when streaming restrictions will be in effect for big sporting events?

New Member

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3 Messages

2 years ago

The DTV Stream streaming Policy or allowances are:

Unlimited amount of streaming devices at home at the same time and only three concurrent devices at a time away from home.

(edited)

New Member

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4 Messages

2 years ago

Unlimited at home and 3 away from home is the general allowance. There are, however, network exclusions. This is from the Direct TV site:

Network exclusions

Some networks only allow you to have three streams at the same time. This includes both watching in your home or on the go. These networks include:

  • Fox channels: Big Ten Network, Fox News, Fox Business, FS1, FS2, Fox Deportes and Fox local channels
  • STARZ®
  • NHL Network

The problem I am encountering is two streams maximum concurrently for March Madness -  one at home and one away from home. (I have not tested any other configuration.) I want to know if this is a network exclusion or if I am experiencing a technical glitch.

(edited)

ACE - Expert

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6.3K Messages

2 years ago

Do you have other devices active that have not been exited? The streaming policy limits are defined here

New Member

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4 Messages

2 years ago

All are other devices are not active and have been exited. I spoke with customer service and she told me just to assume the "owner" (meaning the network or event owner) has imposed a limit on streams. Is anyone else experiencing this problem with the NCAA Men's Basketball Tournament, aka March Madness?

ACE - Expert

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6.3K Messages

2 years ago

Are you using the app or just watching channels thru the service?

New Member

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4 Messages

2 years ago

We were attempting to stream on 2 TVs with Roku operating systems and one TV through an Apple TV device. 


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