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3 Messages

Friday, September 20th, 2024 7:56 PM

Netflix no longer accessible by voice

Okay long story short, when I press the mic to voice command for netflix it tells me about the apps , netflix is installed and works perfectly fine from the channel number or accessing it from the app . Anyone have ANY idea how to fix this or connect it back to the mic recognition ? I have reset the box , retried the remote and getting the same result. 

Accepted Solution

ACE - Expert

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6.2K Messages

2 months ago

Are you holding down the mic button while you request the voice?

3 Messages

2 months ago

No its recgonizes someone speaking just tells me to go to the app store to access netflix

ACE - Expert

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6.2K Messages

2 months ago

You are supposed to hold down the button per the user guide. Per the user guide:

"GOOGLE ASSISTANT
Push and hold to talk to Google Assistant
to control your TV using your voice."

Also, have you restarted your box? Verified batteries are good?

3 Messages

2 months ago

I got it to finally reset after 6 box unplugs and reboots. It now works as it used to.

ACE - New Member

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3.3K Messages

2 months ago

Actually on the Gemini Box or Gemini Air devices you don't hold down the voice button while speaking like you do a firestick remote. You press the voice button ...release ....then speak.


NEED HELP?