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Teacher

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25 Messages

Wednesday, November 3rd, 2021 10:22 PM

new description box

I have just started getting a pop up when I start things that has what looks like a musical note and a description of the program inside of it. Anyone else seeing this or know how to turn it off?

ACE - New Member

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3.5K Messages

3 years ago

What device

Teacher

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25 Messages

3 years ago

C71KW-400. Device DTV sent me.

ACE - New Member

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3.5K Messages

3 years ago

Is this when you watch live tv or watch a recording...or?

Teacher

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25 Messages

3 years ago

Sorry for the delay. I've now noticed it happens when you start a viewing on an app. I've noticed it on Disney + and Paramount + at least.

ACE - New Member

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3.5K Messages

3 years ago

So this isn't happening on Dtv stream?? This forum is for Directv Stream only not other services.

(edited)

Teacher

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25 Messages

3 years ago

It's happening on apps on my DTV Stream box that I got from DTV.

I wish I could screenshot the TV so you could see. I've noticed it only happens when you're watching a program on apps.It pops up giving the Show and Title once you start the show.

ACE - New Member

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3.5K Messages

3 years ago

Take a pic of your tv screen with your phone. Which apps?

Teacher

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25 Messages

3 years ago

here's a couple. sorry for the delay and them coming out sideways when I added them to post

ACE - New Member

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3.5K Messages

3 years ago

That happens on youtube also. It's on apps and normal. I think there is a way to turn them off---I think it's under the settings----system----apps/storage then turn off notifications for the app it is happening on.

(edited)

Teacher

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25 Messages

3 years ago

Thanks a lot for hanging in there while I took some time and the help.I'll give that a try next time I'm on.I didn't look there when I was investigating


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