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New Member

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2 Messages

Saturday, March 18th, 2023

No Preview Option for On Demand?

On Demand movies don't offer any option to preview / view trailer.

Is this possible?  Or am I missing some functionality?

Thanks.

(This is for DirecTV Stream)

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Accepted Solution

Expert

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6.5K Messages

3 years ago

The service has many more deficiencies to resolve than a movie preview. Don't count on this to go very far up the ladder, if it ever even goes to the developer. At least not from here. Your best option is to voice your request to a support agent via Twitter of Facebook.

Community Support

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255.6K Messages

3 years ago

Hi there. For DIRECTV is a must that you enjoy the full experience of our service. When trailers for On Demand are available you can watch them through the website https://www.directv.com/movies?lpos=Header:1 You have to tap on the movie icon, and you will find the option  ’Trailer ’. DIRECTV is here anytime you need us. Laura, DIRECTV Community Specialist

New Member

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2 Messages

3 years ago

Well... that does seem a little inconvenient and a teeny bit out of touch with most of the other offerings on the market. Heck, even Comcast let's you preview a movie before you buy it!

Perhaps we could throw a Jira ticket in to devops and ask to have that little feature added?  It would be nice to relax in front of the internet TV and not need another internet connected device to preview the movie you are asking me to purchase (and subsequently watch) on the TV.

Thank you!


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