New Member
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1 Message
No sound on some channels
No sound on some channels. Uninstalled and reinstalled app, cleared data, etc. using FireTV. Link in forum to most recent thread regarding "sound" is dead. Nothing but problems since the beginning with DirecTV Stream.


lou_do
ACE - New Member
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651 Messages
4 years ago
See if this helps. Go to "Settings/System/Audio" and try changing the Audio Output setting to something different than it is. Sometimes surround gives problems and stereo works fine.
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DIRECTVhelp
Community Support
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255.7K Messages
4 years ago
We understand your frustration @batman5050! Let's get your DIRECTV STREAM sound working properly.
Here's some tips to troubleshoot your sound:
Please also try the suggestion @lou_do has provided. As it is a great recommendation.
Try these troubleshooting tips, as a additional steps to fix many sound issues.
Please let us know if this helps.
DeShawnae, DIRECTV Community Specialist
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