2 Messages
One of my firesticks isn't working all of a sudden
After powering off briefly, I tried to power back on and all I am getting is the "Direct TV" logo with the little "Space Invaders" shooter going back and forth on the screen. After 10 mins, I decided to unplug the firestick and reinstall it. Same thing. Network is fine. I have other devices connected, including another firestick in a different part of the home, connected to another TV... which works great.
bcbsncjlj
ACE - Expert
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6.2K Messages
3 days ago
Swap the device to the other TV to see if it connects and works.
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DIRECTVhelp
Community Support
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254.7K Messages
3 days ago
Hi @WA2FST, we're sorry you're having trouble with the DIRECTV App on your Firestick. We're sending you a DM, so we can take a closer look and further investigate. Shirley, DIRECTV Community Specialist
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WA2FST
2 Messages
3 days ago
Tried resetting the device again, to no avail. Decided to power down the device and reset, and that worked.
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