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5 Messages

Saturday, March 29th, 2025 5:53 PM

Osprey freezing out of DirecTV Inserted Ads

I've seen this posted before (including myself) regarding the picture freezing whenever DirecTV inserts commercials in network programming. For me the issue is getting worse. It happens on numerous channels where an inserted commercial will run to the end but then freezes. I've hit rewind briefly and then have to fast forward to "catch up". I've restarted the Osprey and the issue continues.

Community Support

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255K Messages

3 days ago

We're sorry your picture issue keeps happening, @GrandpaDVA. A specialist is available to help. We're sending you a DM now. Kesiah, DIRECTV Community Team

5 Messages

3 days ago

I wasn't familiar where DMs appeared... Connected now if you're still available.


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