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1 Message

Friday, September 22nd, 2023 5:21 AM

Password too weak

I am trying to create a direct streaming account with my roku stick. Everything is going OK until I get to the password section. Every password I put in it says it's too weak, No matter how many characters or combinations I attempt. I even tried using 24 characters and I have met all the requirements and it still says it's too weak.

ACE - New Member

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5.2K Messages

1 year ago

Try to create an account online on a computer as there may be a glitch when creating it through a Roku.

Community Support

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21K Messages

1 year ago

We're happy to know you want to be a member of our family. We'll send you a PM to provide you with further assistance regarding your password issue. Gabriel, DIRECTV Community Specialist

ACE - New Member

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5.2K Messages

1 year ago

I don’t believe the post needs to be taken private as others on a public forum would benefit in knowing whether signing up on a Roku is an issue or not (as well as if trying to sign up on a different device like a computer truly fixes the issue). 

Employee

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1.2K Messages

1 year ago

If I recall correctly passwords must contain an upper case a lower case a number and a special character such as !#* etc


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