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New Member

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2 Messages

Sunday, October 31st, 2021 3:57 PM

picture

no picture on my pc ...

ACE - Professor

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411 Messages

3 years ago

Hard to help with no info given

Error message?

What PC?

How are you trying to watch?

New Member

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2 Messages

3 years ago

just started DirecTV streaming,,,, tv is okay, but my desktop pc has no picture, it has everything there , when the guide or liberay , on demand is good , but no picture

ty Ray 

ACE - Professor

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411 Messages

3 years ago

What web browser are you using?

Chrome browser (version 58+, 61 is recommended)

ACE - Expert

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6.4K Messages

3 years ago

Do you get a picture using incognito mode? If so are using a VPN? Do you have extensions, ad blockers, or other monitoring programs loaded? If it works in incognito mode then you have something loading which is restricting the video from appearing.

Community Support

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255.1K Messages

3 years ago

Hello @reskelton! Here to help!

We want you to have a flawless experience with your DIRECTV stream on your PC.

You can get helpful information to troubleshoot issues with DIRECTV STREAM on your computer here


Let us know how it goes.

David, DFIRECTV Community Specialist

NEED HELP?