New Member
•
172 Messages
Possible Solution to DirecTV's App streaming issues on Samsung smart TV's
I've been researching for around two months as I'm sure many others that have the same issues have. Why there hasn't been a unified resolve between DirecTV' and Samsung is beyond me.
However:
When it comes to Samsung, the DNS configuration can impede viewing when using the app. These settings route you to the proper servers to access the service. If these settings do not match your internet providers recommendations, then this may cause the issues you are experiencing on the Samsung. Also, IPv4 and IPv6 protocols can impede viewing as these are used to communicate with backbone servers. Ensuring that DNS configurations match the ISP and having both IPv4 and IPv6 protocols enabled will allow for better communication between your device and the servers which potentially could prevent the interruptions you are experiencing. To ensure this set-up is correct on your network, you would need to have your router settings to obtain the the actual DNS servers IP Addresses.
Rather than call your ISP, If you can, access your router to view the internet DNS settings, and then manually enter that same DNS setting into your Samsung TV Network connection where the setting default is set to "Obtain Automatically."
Hopefully if others are having this same issue, this will resolve your problem.
1. Log into your Gateway router to view Broadband > Status > Primary DNS.
2. On your Samsung TV: Settings > General > Network > Network Status > IP Settings > DNS Setting. (Switched it from Auto to Manual). Entered in the Primary DNS number from your Gateway Router.
In a Special Note; It seems the Paramount+ App is also having issues and this just might help with the issues there.


Hoffmie
New Member
•
16 Messages
4 years ago
Not "fake news." I have this issue on 3 new Samsung TVs. Up to 20 seconds to clear the picture and random shut downs. Either Samsung, or the DirecTV app, or both, are garbage.
0
johndeve
Contributor
•
62 Messages
4 years ago
The first year I had Directv stream when it first came out buffering was so bad it was not hardly watchable. With my Raspberry Pi Pihole ad blocker I could see just how chatty DTV was with DNS servers. Like 100's of lookups a second. I found switching my router to use Google DNS or 1 dot almost completely eliminated my buffering. I expect a lot of ISP provided DNS servers are slow. I've still had this issue recently on my Samsung TV.
0
g_mingolelli
New Member
•
172 Messages
4 years ago
You can manually set the DNS on a Samsung Set.
8.8.8.8 is the Google DNS. If you do it at the Router, Google's Secondary DNS is 8.8.4.4
0
0