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K

2 Messages

Friday, April 5th, 2024 11:54 PM

Closed

Problem accessing Bally Sports

I cannot watch programs on Bally Sports through the DirectTV app.  See the channel on the guide, but when I select the program, a screen appears that only offers me the opportunity to restart the program or record.

i downloaded the Bally Sports App and can watch the game through that app.  

from other posts, it looks

like others have had this same issue, but it is not clear how it was resolved.

Community Support

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21K Messages

5 months ago

Hi u/KathyrLoomis. We're sorry for any inconvenience. Currently, there's an outage reported, and our team is currently working on to fix it as fast as possible. May I have your Zip code to check for alternative viewing option? Carmella, DIRECTV Community Specialist

2 Messages

5 months ago

My zip code is 30305 

Community Support

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21K Messages

5 months ago

We're sorry you're unable to watch Bally Sports through the DirecTV App. Our technical teams are aware of this and are working diligently to resolve it. We appreciate your patience while we're working toward a resolution. Keep your head in the game with schedules, editorials, the best ways to watch, and more at sport All Sports - All Leagues | DIRECTV Marie, DIRECTV Community Specialist

3 months ago

The DirecTv app is also not letting me watch programs on Bally Sports.  I see the channel on the guide, but when I select the program, a screen appears that only offers me the opportunity to restart the program or record.

is this something you are aware of and working on fixing? My zip code is 55044. 

thanks!

Contributor

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5 Messages

3 months ago

I am having this same issue. Zip code 28785

ACE - Expert

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5.8K Messages

3 months ago

What device are you using? I just checked my Bally Sports South from the guide and its working with no issues.

ACE - New Member

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1.4K Messages

3 months ago

@Pullingthegoalie1  and @aaustin912 it sounds like it could be a device issue what devices are you using to stream your Directv service?  I am not having any issues with my Bally Sports.  But I am using a Directv Gemini devices to stream.   

1 Message

3 months ago

I am also having issues watching Bally Sports zip code 54644.

Able to watch using our main receiver box but not able to watch on a different tv, same house using the app

ACE - Expert

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5.8K Messages

3 months ago

@mknuts2 Receiver? Are you a satellite subscriber?

Contributor

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5 Messages

2 months ago

@Tiger593 mobile devices (phone, iPad). DirecTV said it’s a known issue with no apparent fix

ACE - Expert

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5.8K Messages

2 months ago

Mobile devices are fine. Bally is working on my phone, tablet, PC, and Chromebook.

9 Messages

2 months ago

I'm having the same issues. My zip code is 63366. Unable to watch Ballysports Midwest. It shows 3 different Ballysports but I'm unable to watch the Cardinals games. It just started doing this the last 2 weeks. 

ACE - Expert

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5.8K Messages

2 months ago

What do you mean "unable to watch Cardinals game"? Any errors or messages? Is the game listed on the guide? What device? Who is your internet provider? Does it work on a mobile device?

9 Messages

2 months ago

When I click to watch the game I only get the options to Restart or See More. I haven't had this issue until a little over a week ago. I have directv but use directv stream when camping and on my phone when not at home and now I'm unable to watch the only program I care to watch.

9 Messages

2 months ago

Also instead of just 2 Ballysports options there are now three channels for 671 and 2 show the same thing and the 3rd is supposed to have the St. Louis Cardinals game and it never let's me watch the game anymore. I have to use the really crappy Ballysports app now which crashes a ton.


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