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2 Messages

Tuesday, June 25th, 2024 2:48 AM

Problems logging into DIRECTV app on Apple TV device

I have an Apple TV device that I was able to download the DIRECTV app and log in a few days ago.  Today I tried to log in and I am now getting an error message;  Incorrect User Id and password.  Please login with a valid DIRECTV STREAM Userid and password [Code 0017].  I tried to log in on the app on my phone and it works fine. 

ACE - Expert

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6.2K Messages

5 months ago

Are you a previous satellite or AT&T subscriber? Are you using the same credentials?

2 Messages

5 months ago

I am a previous subscriber from years ago but I am using different credentials.  And like I said it was working a few days ago and now it isn’t. And they work on my cell phone 

ACE - Expert

 • 

6.2K Messages

5 months ago

Try changing your password.


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