2 Messages
Problems logging into DIRECTV app on Apple TV device
I have an Apple TV device that I was able to download the DIRECTV app and log in a few days ago. Today I tried to log in and I am now getting an error message; Incorrect User Id and password. Please login with a valid DIRECTV STREAM Userid and password [Code 0017]. I tried to log in on the app on my phone and it works fine.
bcbsncjlj
ACE - Expert
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6.2K Messages
5 months ago
Are you a previous satellite or AT&T subscriber? Are you using the same credentials?
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darcy1904
2 Messages
5 months ago
I am a previous subscriber from years ago but I am using different credentials. And like I said it was working a few days ago and now it isn’t. And they work on my cell phone
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bcbsncjlj
ACE - Expert
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6.2K Messages
5 months ago
Try changing your password.
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