3 Messages
Recorded program does not start playing at beginning when playing for the 1st time
Recorded program starts playing near the end of the recording, not at the beginning when playing for the first time. There is no option offered to start at the beginning when playing a freshly recorded program for the first time. Streaming via latest model of AppleTV 4K 128K. I deleted the Direct TV app and reinstalled on Apple TV. No help. The only solutions found so far:
1. Manually skip back through the entire program to the beginning.
2. Restart AppleTV. Existing recordings then start at the beginning.
Please help me solve this issue.
DIRECTVhelp
Community Support
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254.4K Messages
1 year ago
Hi there, enjoying your recorded programs without any inconvenience is a must. Besides, the steps you've followed, you can also restart the DIRECTV App. Nevertheless, we contacted you in a PM to gather more details and ensure this issue gets resolved. Laura, DIRECTV Community Specialist
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Jonathanelee
1 Message
4 months ago
What was the resolution? We are having the same problem today.
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