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T

New Member

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8 Messages

Wednesday, November 8th, 2023 2:34 PM

Recording issues

Lately I have had 2 separate issues with my recordings...

1. If I start a recording then pause it before it's finished, the next recording I try to watch starts at the exact minute the previous recording is paused at.  If I click "start over", it just starts back to the same pause time. 

2. In the middle of watching a recording, it will pause itself then glitch and start from the beginning. I need to fast forward to the point I was at in the show.

Anyone else experiencing this? 

ACE - New Member

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5.2K Messages

1 year ago

Do you have DIRECTV STREAM or DIRECTV satellite? If the latter, list the receiver model (s) of your receivers, as well as if you face this issue on any other receivers (if you have multiple).

New Member

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8 Messages

1 year ago

@detuch254  I have DirecTV Stream - streaming through a Firestick 

ACE - New Member

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5.2K Messages

1 year ago

Moving this to the DIRECTV STREAM side…

Community Support

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254.4K Messages

1 year ago

Hello @tajv0723, thank you for bringing this to our attention. Let's meet via DM to gather more details and find out what's going on with your recordings. Laura, DIRECTV Community Specialist


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