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New Member

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11 Messages

Thursday, March 24th, 2022 2:31 AM

recording stuff I didn't set to record

recently my dtv stream device has been recording show that I have not set up to record. for example I have baseball games and TV series recording that i did not set to record, a single episode or series. I check upcoming recording and it's full of stuff I don't want. I delete the stuff and a few hours later they are back, what could be causing this?

New Member

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11 Messages

2 years ago

I'm still having the same issues after a year, I have also contacted tech support and they only thing they say is to change my email address and password to the account. After telling them there is only 2 people that use my account to record stuff. so after 5 different email changes, I'm now out of email address, and dozens of password changes, I'm still having the same problem with recordings that I did not set to record and every day I have to do it upcoming recording and delete 100s of programming that I didn't set. I was also told by tech support that it's ok that programs record because I have unlimited cloud storage. 

New Member

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20 Messages

2 years ago

This is interesting.  I should nave qualified my response with the fact that I have Directv Satellite. 

So both the satellite and streaming services have this bug?  Uhh, does anyone see a pattern here? :)

What possible technical justification could there be for the condition that you must change your email account?

(edited)

New Member

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11 Messages

2 years ago

The only response I got from tech support was it will fix the problem, which it did nothing at all! But get this I can still login to my account on other devices using the old email address and password. Plus we only record 3 different show and they are set to record new episodes only!

New Member

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4 Messages

1 year ago

This has been happening to me for months (in 2023!)! I’m the only one uses the DTV Satellite (and has a password before you ask). I’ve gone into my “recording manager” and these specific shows are not reflected there! 
Further, I then reviewed my series manager and two of the three were set up to record FUTURE seasons. I reluctantly deleted those  to hopefully stop the insanity, however, it’s still recording them!! The others are NOT reflected anywhere! 
There has to be a bug in the system somewhere. I have not called CS yet as this silliness is just not in my daily chores!!

ACE - Expert

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5.4K Messages

1 year ago

DirecTV Stream is a different service then DirecTV Satellite. 

ACE - Expert

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5.4K Messages

1 year ago

You need to post in the satellite forum.

(edited)

New Member

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4 Messages

1 year ago

Thank you! I re-posted in the satellite forum.

1 Message

10 months ago

We recently have noticed shows we recorded being deleted and other shows being recorded neither my Wife or I recorded. Also our regular favorites disappearing and replaced with sports stations we never watch. Direct stream tv

(edited)

1 Message

17 days ago

We have 6 t0 12 programs on different channels about every day that has one or more programs set to record. 


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