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Mentor

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210 Messages

Wednesday, April 20th, 2022 4:18 PM

RECORDINGS NOW KEPT 9 MONTHS ???

I turned on my DTV Box this morning and there were no messages and I still have a "3 day to Expire" notice on one of my recordings.  When I went to another room and used my ROKU it said NOW DTV STREAM WILL SAVE RECORDINGS 9 MONTHS STARTING TODAY.

So does that start only with recordings recorded starting TODAY (04/20) or all my recordings?  I would really, really like my existing recordings to fall within that 9 months rather than delete.

Accepted Solution

Official Solution

ACE - Sage

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46.4K Messages

3 years ago

It only starts with recordings made beginning 4/20/22. Your past recordings are not changed. 

ACE - New Member

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636 Messages

3 years ago

I saw an article that stated the 9 months applies only to recordings that were recorded after today, April 20th. 

QUOTE FROM THE STREAMABLE POST, "Last month, we reported that DIRECTV STREAM was planning to extend DVR recordings from three months to nine months, now, DIRECTV has confirmed to The Streamable that this will roll out to all customers on April 20.

All recordings that were made prior to that date will last 90 days, with recordings after that remaining available for nine months. Those on grandfathered “Live a Little, Just Right, Go Big, and Gotta Have It,” plans who have 20 Hours of storage, will also have recordings last nine months."

(edited)

Mentor

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210 Messages

3 years ago

Thank you.  Too bad.


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