Mentor
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62 Messages
Recordings Start 40 Minutes In After Pressing Watch Now
I've been having this issue a lot lately. I will select a show from my cloud DVR, then click Watch Now. It will immediately fast forward 40 minutes into the show. It used to happen every once in a while. Now it's starting to happen with multiple recordings of different shows. Anyone else experience this behavior?
I'm running the DirecTV Stream App on a Firestick 4K Max.
DIRECTVhelp
Community Support
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254.9K Messages
2 years ago
Hi @trongod05
Thank you for bringing this to our attention. We are sorry about this situation. We're here to help, please send us a PM to check what's going on, and we'll work to make this right.
Juan DIRECTV Community Specialist
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rhinojwb
New Member
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1 Message
2 years ago
Having a similar issue. Using AppleTV 4 device. Recording live golf telecasts. Upon selecting the show from my cloud library and clicking Watch Now, the recordings start approx. 1 hour into the recording. Also, the recordings go for odd lengths and do not stop at the end of the times per the guide. Any thoughts especially on the Watch Now starting an hour into the recording would be appreciated!
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