Welcome to the DIRECTV Community Forums

Connect with users, ask questions, and find answers!

New Member

 • 

8 Messages

Monday, August 8th, 2022 3:14 PM

Roku Ultra 4660X2 not working with Apple TV+

Worked fine until a couple of weeks ago. Went through all the hoops with Roku. I have 8 other Roku devices that all work great on Apple TV+ wirelessly and wired including a Roku Ultra 4662RW.

New Member

 • 

8 Messages

3 years ago

I should also mention that the 4660X2 is wired directly to my router and is the only one I have turned on to test the problem. I also checked it wirelessly.

ACE - New Member

 • 

1.6K Messages

3 years ago

Have you tried plugging the Roku into a different tv or even a working Roku into the TV that is not working to troubleshoot to see if it is the combination of the specific tv and Roku device not working together?  I would try that because it could be an issue with 1 device over the other.

New Member

 • 

8 Messages

3 years ago

Did not try that. Will swap the 4660X2 with the 4662RW and see if that works.

Community Support

 • 

255K Messages

3 years ago

Thanks for the insights, @Tiger593. Swapping devices it's a great place to get started.

@ggagnier, please give it a try and let us know how it goes. We'll be here to help!

Grace, DIRECTV Community Specialist

New Member

 • 

8 Messages

3 years ago

Success! Thanks Tiger593.

ACE - New Member

 • 

3.5K Messages

3 years ago

Why don't you post in the apple tv plus forum---this is for Dtv Stream.

New Member

 • 

8 Messages

3 years ago

New to this. Roku suggested I talk to my streaming service since they could not fix the problem. Apple TV+ was not helpful.


NEED HELP?