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G

New Member

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8 Messages

Mon, Aug 8, 2022 3:14 PM

Roku Ultra 4660X2 not working with Apple TV+

Worked fine until a couple of weeks ago. Went through all the hoops with Roku. I have 8 other Roku devices that all work great on Apple TV+ wirelessly and wired including a Roku Ultra 4662RW.

New Member

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8 Messages

2 m مضت

I should also mention that the 4660X2 is wired directly to my router and is the only one I have turned on to test the problem. I also checked it wirelessly.

Tiger593

ACE - New Member

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437 Messages

2 m مضت

Have you tried plugging the Roku into a different tv or even a working Roku into the TV that is not working to troubleshoot to see if it is the combination of the specific tv and Roku device not working together?  I would try that because it could be an issue with 1 device over the other.

New Member

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8 Messages

2 m مضت

Did not try that. Will swap the 4660X2 with the 4662RW and see if that works.

DIRECTVhelp

Community Support

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16.4K Messages

2 m مضت

Thanks for the insights, @Tiger593. Swapping devices it's a great place to get started.

@ggagnier, please give it a try and let us know how it goes. We'll be here to help!

Grace, DIRECTV Community Specialist

New Member

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8 Messages

2 m مضت

Success! Thanks Tiger593.

Ludwick577

ACE - New Member

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2.1K Messages

2 m مضت

Why don't you post in the apple tv plus forum---this is for Dtv Stream.

New Member

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8 Messages

2 m مضت

New to this. Roku suggested I talk to my streaming service since they could not fix the problem. Apple TV+ was not helpful.


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