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New Member

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3 Messages

Thu, Aug 11, 2022 8:36 PM

Roku Ultra 4802R

The Direct TV Stream app does not appear to work with the Roku Ultra 4802R. Any suggestions?

Accepted Solution

New Member

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3 Messages

2 m مضت

Update:

I rebooted my router and Roku and now the Direct TV Stream app works with my Roku.

I want to thank everyone for their comments, I appreciate the help.

Kind Regards

lou_do

ACE - New Member

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316 Messages

2 m مضت

1> What is it doing or not doing, when you open the app?
2. Do other apps work on the Roku?

New Member

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3 Messages

2 m مضت

All my other apps work fine. The Direct TV Stream app starts but gives the message "Hmmm... This videos taking longer to load than it should.". After a few minutes the message changes to "Oops something went wrong This content has an issue and can't play. Give it another try or select something else to watch."  I try different channels with the same result. When I use an older Roku 3, the app works fine.  

ansky360

New Member

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23 Messages

2 m مضت

I just got the Roku 4802 a few days ago and the Directv Stream app has been working fine.

lou_do

ACE - New Member

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316 Messages

2 m مضت

Have you tried uninstalling and reloading the app? Sometimes apps get corrupt and need to be reloaded.  

My Ultra is working fine, no issues. 

bcbsncjlj

ACE - Expert

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3K Messages

2 m مضت

Lots of posts on the Ultra having issues. Seems like there is some kind of compatibility issue with that model. Do a search on the Ultra and catch up on the issues.

(edited)

litzdog911

ACE - Sage

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43.3K Messages

2 m مضت

Puzzling. Working fine on my Roku Ultra. My Roku is connected via Ethernet. Perhaps you can try that if your Roku is connected via WiFi.

Ludwick577

ACE - New Member

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2.1K Messages

2 m مضت

Those hmmm messages and ooops sounds like an IP / billing zip code/address issue. Is your billing zip code on file with Dtv stream current? Try restarting your internet modem/router and restart your roku as well. How long have you had Dtv Stream?

(edited)

ansky360

New Member

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23 Messages

2 m مضت

My Ultra 4802 is connected via ethernet and has been working fine.  I have seen some complaints about this model on the Reddit forum.  Are you connecting via wifi?  If you are, try ethernet and see if that makes a difference.


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