4 Messages
Samsung App Outage Since July 26
I activated new DIRECTV service on a Gemini, Roku, and Samsung TV July 21. The Samsung app failed July 26 and has been down ever since, except for a few days last week when the outage was temporarily resolved. No major issues with the Gemini and Roku.
For those dwindling few of you still using the Samsung app, are you experiencing the same outage since July 26?
lou_do
ACE - New Member
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641 Messages
2 years ago
I think they have pulled the app, from some Samsung TVs. My NU6900FXZA anyway. It no longer shows on my Samsung Google Play Store.
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DIRECTVhelp
Community Support
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255.1K Messages
2 years ago
We apologize for the issues you've experienced when trying to stream with your Samsung TV. Please follow this link for troubleshooting steps:
https://www.directv.com/support/article/000093648 Santiago, DIRECTV Community Specialist
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lorrcole
4 Messages
2 years ago
All user troubleshooting has been performed repeatedly. Unsure if DIRECTV or Samsung have performed any troubleshooting on the app however. DIRECTV acknowledged this outage is affecting many Samsung users since July 26.
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