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New Member

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2 Messages

Wednesday, March 29th, 2023

selected satellite instead of stream when i logged in

how can I change it to stream? that is the service we have. i selected the wrong thing with satellite when I should have hit stream. Now I can't access my channels/shows. How can I switch the setting to stream instead? all my other devices are correct with the stream, but made the mistake of clicking before I read everything.

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Accepted Solution

ACE - Expert

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1.2K Messages

3 years ago

Logging out doesn’t present the question again when you try logging back in?  If not, try deleting your cookies. 

New Member

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2 Messages

3 years ago

I have Directv stream, but somehow when I logged into their website, to watch as usual, I accidentally selected satellite. How can I change it back to streaming? Any other device in my house has it correctly done, aside from my computer 

Expert

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6.5K Messages

3 years ago

Contact support. No one here can make account changes. This is only a customer-to-customer forum.

ACE - New Member

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651 Messages

3 years ago

You don't say what device you are using, but if it is an app, try deleting the app, reinstalling it and signing in again. 

ACE - New Member

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3.6K Messages

3 years ago

So, if you go to stream.directv.com ----it redirects you to satellite after you log in?


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