New Member
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5 Messages
series recordings in My Library
I had the first series (10 shows) in My Library of the Cleaning Lady. They are now gone and only the new series is present. How can I get the first series back into my Library. I thought almost 30 shows could be persent?
Ludwick577
ACE - New Member
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3.6K Messages
3 years ago
Did you restart your device? When you go to stream.directv.com are those shows in the my library section there?
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MyCarol
New Member
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5 Messages
3 years ago
Tried - restart - to no avail. they are not in My Library. But thank you for the suggestion.
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Ludwick577
ACE - New Member
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3.6K Messages
3 years ago
Someone in your house probably deleted the folder by mistake.
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MyCarol
New Member
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5 Messages
3 years ago
Only I have access and did not delete -but I do appreciate your input. Thank you.
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DIRECTVhelp
Community Support
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255.6K Messages
3 years ago
Hello @MyCarol , we get the importance of recording your favorite shows.
Let's meet in a Direct Message to take a closer look on this. Please check your DIRECTV Message Inbox. (It's the chat icon next to the bell icon in the upper right corner of the Forums)
Ricardo, DIRECTV Community Specialist
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