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M

New Member

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8 Messages

Sat, Aug 6, 2022 11:51 AM

shows cut off at end

Tried several suggestions to fix this, still no joy.

Some shows are cut off a few minutes early.

Cant change recordings set up as I dont have that option anywhere.

Any help!!

detuch254

ACE - New Member

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1.5K Messages

6日前

There’s always a possibility the DVR made a ‘mistake’ while recording the program or it was performing other activities while the program was supposed to record. What is the receiver model and what shows specifically do this? Have you tried a red button reset? (Side by the access card for the HR54 series or front where it says ‘PRESS’)

Here’s a whole article about it:

https://blog.solidsignal.com/tutorials/directv-dvr-recordings-cutting-off-heres-can/

New Member

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8 Messages

6日前

Thanks, I just did the reset twice, we'll see what happens.

Also the system didn't record a show I have on series recording last night.

Most of these recordings are sports related or Pro Wrestling that may go over a few minutes.
Cant find a way to extend the recording time as I have no access to RECORDING MANAGER mentioned.
I also turned off the AUTOPLAY NEXT EPISODE. Saw somewhere that may be a problem.

DIRECTVhelp

Community Support

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16.1K Messages

6日前

Hi @murphcc1,  we want to take a closer look into your recordings and check on what's going on.

Let's meet in a Direct Message to take a closer look on this. Please check your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums)

We'll be ready to step in.

Camila, DIRECTV Community Specialist

New Member

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8 Messages

6日前

went to private chat with agent, waited 10 minutes, Camilla didnt respond.

New Member

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8 Messages

5日前

Waiting on a DIRECTV Community Specialist.

litzdog911

ACE - Sage

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43K Messages

5日前

I'm puzzled that you have no "Recording Options" menu.

What DVR model number do you have?

New Member

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8 Messages

5日前

ATT C71KW-400

litzdog911

ACE - Sage

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43K Messages

5日前

That's a DirecTV Stream box, not DirecTV Satellite. I'll move your post to the correct Forum.

Note that DirecTV Stream does not have the ability to extend recording times. Some sports broadcasts will do this automatically, but not all have that feature yet. 

New Member

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8 Messages

5日前

Thank you for that info and the change.

DIRECTVhelp

Community Support

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16.1K Messages

5日前

Thanks for your accurate and prompt response, @litzdog911

@murphcc1 , not all content is recordable per content provider rights:
1. If there is not a Record (REC) button, the programming is not recordable.
2. If content is not recordable, it may be available on demand.

Luis, DIRECTV Community Specialist

New Member

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8 Messages

5日前

The shows ARE recordable as evidence of past and current recordings.
But they are cut off a few minutes at the end and I dont see the end of the show.

litzdog911

ACE - Sage

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43K Messages

5日前

The workaround, as you probably know, is to set a recording for the show that airs after your sports show. 

New Member

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8 Messages

5日前

Yea I know I can do that, kind a of pia though.


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