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New Member

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12 Messages

Thursday, January 5th, 2023

Sick and Tired of "Too Many Streams"

My IP Address changed. Now the system thinks I am not at home. Countless hours on the phone with "Support" getting the run around. Said they would call me back, never did. After research I find it is an ongoing problem with apparently no fix. We quite often watch 4 TV's. I have six boxes. I'm brand new to these folks and I would quit them except for the fact I have $720.00 wrapped up in "boxes". Anyone know of a fix for this short of paying a lot for a static IP address. Thanks.

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ACE - Sage

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46.7K Messages

3 years ago

If you haven't already, try logging out of your DirecTV STream account on all of those devices. Then log back in again. 

New Member

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12 Messages

3 years ago

No go on that.

New Member

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12 Messages

3 years ago

Now I have more questions. Seems to me, and correct me if I am wrong, there are 2 too many streams scenario's. First is my original problem, Direct TV thinks I'm not at home and only gives me three streams. When they refreshed my IP all of my boxes said I was connected to my home network but I was still getting the too many streams error. That had me confused and the agent I was working with confused and what he called his back room that he was chatting with confused. As I looked closer at the second error, which I can duplicate, it is a too many streams due to specific content. When I was working with him, all of the boxes were tuned to the same channel. As I was fussing with it last night I had all of the boxes tuned to a different channel and all 6 worked just fine. At that point I had a hunch about the content. I tuned all of the boxes to C-SPAN and all 6 worked just fine. Now back to working with the agent, all of the boxes were tuned to my local FOX affiliate. So I went through all six again this morning and tuned all of them to a channel that was not FOX. All 6 worked just fine. So, I went to each individual box one at a time and tuned them to FOX. First one worked fine, second one worked fine, third one worked fine, fourth one gave me a too many streams error due to content. 5 and 6 had the error as well. Turned off number one and guess what? Number four cleared the error and now had FOX on. So I went a little further and found that any station that was related to FOX, (News, weather, finance, local.) or any combination thereof created the error on the fourth stream. Finally to my question (I know I am wearing you folks out.) , can a provider, FOX and their affiliates for instance, have Direct TV limit the number of simultaneous streams for their content at one location? Once again, thanks for your input and help.

Expert

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6.5K Messages

3 years ago

I can tell you that FOX has a limit of only 3 concurrent streams at one time, no matter what device or location. 

(edited)

ACE - Expert

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14.1K Messages

3 years ago

The three-stream limit is a Fox decision, nothing to do with DirecTV Stream

New Member

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12 Messages

3 years ago

Thanks folks. Technology. Can't live with it, can't live without it. I'm old. It was a lot easier with B&W and 3 channels. We didn't know any better and that was good enough. Thanks again.


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