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New Member

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1 Message

Sunday, August 7th, 2022 1:17 AM

Streaming Device Limits

Hello! Just looking for some clarification on the 3 outside of the home devices streaming limit.

1.) If I login to a network’s personal app using a device outside of my home (for example the Game Show Network’s app…not the DirectTV Stream app), does this count as one of my devices?

And 2.) Does the device limit apply to how many devices you can stream at once or how many devices period? To be clear, can I login to say 5 devices outside my home network but only stream 3 or fewer at a time? We have multiple iPads in our family and trying to figure out how this would work.

Accepted Solution

Official Solution

ACE - New Member

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5.2K Messages

2 years ago

1.  No, but I do believe specific apps have a limit of the amount of devices, but it is a bigger number like 20 so you shouldn’t be concerned.

2. The device limit applies to the amount of devices using DIRECTV STREAM simultaneously. It won’t apply to just devices inactivate but logged into the account. 

New Member

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3 Messages

2 years ago

On this same topic, is there a method using my DirecTV Stream email account to see the number of concurrent devices having active streams, along with a method to clear any of my streams  ???

Thank you in advance for your prompt response.

ACE - Expert

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5.6K Messages

2 years ago

Nope! There are no tools.

New Member

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1 Message

2 years ago

How do I log out all devices/apps so that they have to sign back in with new password?

ACE - Sage

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45.7K Messages

2 years ago

There's no way to force all devices to log out of your account. About the best you can do is change your password. Eventually those devices will need to reauthorize their subscription. 

New Member

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1 Message

2 years ago

“Eventually” meaning when? I changed the password to try to achieve this and so far no one has been asked to sign in again.

New Member

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1 Message

1 year ago

How can I kick  someone off my Direct Stream, they are steaming from another location, not my home. 

ACE - Expert

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5.6K Messages

1 year ago

You can't. There is no tool to logout of another device.

New Member

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1 Message

1 year ago

Does watching a recorded show on the DVR count as a streaming for the 3 streaming count? 

ACE - Expert

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5.6K Messages

1 year ago

Yes.

New Member

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1 Message

1 year ago

So, if a show is recording (but not being watched) does that also count as a streaming?

ACE - Expert

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5.6K Messages

1 year ago

No. You can have as many as you want scheduled to record. Think a active stream as being viewed.

New Member

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1 Message

1 year ago

What are the steps to connect a 2nd smart tv to stream 

Directv? Do I need an other remote?

ACE - Sage

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45.7K Messages

1 year ago

What brand/model smart TV? Perhaps you can download the DirecTV Stream App from the TV's App Store? Otherwise, you'll need a streaming device, such as Roku, FireStick, DirecTV Stream box, Apple TV, etc. 

New Member

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1 Message

1 year ago

Is there a way to see the zip code that is considered the "Home" zip code?


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