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markjb2's profile

Voyager

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3 Messages

Wednesday, December 22nd, 2021 9:12 PM

Streaming with a Roku device out of home market

I understand the limitations on using DirectTV Stream out of my home market.  I have two homes, one in Ft. Lauderdale, FL (my home market) and another in Wilmington, NC.  Since I haven't mastered being in two places at one time, I will typically only be streaming on one device at a time (DirectTV stream box when I am in FL) and Roku TV in NC.  My question is will I get the correct local channels when I am in NC?  Some of the things I read here lead me to believe I will get the the Florida locals even though that is contrary to everything I know about the regulations regarding local TV broadcasts, so I need clarification before I subscribe.  I know YouTube TV allows me to do this correctly (with locals being correct based on IP address geolocation, but DirectTV does not seem as clear on this.

Accepted Solution

Official Solution

bcbsncjlj

ACE - Expert

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3.8K Messages

1 year ago

Remember that local channel availability is based on your billing ZIP Code and market area.

Depends on your device and if that device has location services or GPS. Roku's and Fire Sticks do not have either so you should receive your Florida locals. Your mobile devices (phones, tablets, computers) should receive the Wilmington locations. My son lives in Wilmington and uses my subscription and he receives my home based locals using Roku and Fire Sticks but his mobile devices receive the Wilmington based locals. 

Support document located here

Voyager

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3 Messages

1 year ago

Ah that pretty much is what I was afraid of. I will be using a Roku TV primarily out of market and I want the local stations without the need for an antenna. I guess YouTube TV is going to be it for me. 

bcbsncjlj

ACE - Expert

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3.8K Messages

1 year ago

Make sure you understand the restrictions using YouTube TV.

https://support.google.com/youtubetv/answer/7193651?hl=en#zippy=%2Cwhat-you-can-see-while-traveling-domestically

DIRECTVhelp

Community Support

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16.9K Messages

1 year ago

Hey @markjb2 Thank you for reaching us! We hope your inquiry has been resolved, we appreciate your business.


@bcbsncjlj Also, thanks for the prompt response and for your contribution, we appreciate it.


John, DIRECTV Community Specialist

Voyager

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3 Messages

1 year ago

Thank you all for your help. I will have to figure out what is the best steaming optio for me. 


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