New Member
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1 Message
sucky Service
When ATT went to Direct Tv, the service went to crap. I spend more time seeing no internet connection yet my computer is online. Your service (Edited per community guidelines). Your shows are always loading. I just turned everything off and on again because it was just loading for 25 minutes, and I pay for this. You need to fix this NOW!
Anyone else have the same problems?
g_mingolelli
New Member
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172 Messages
4 years ago
Your Samsung TV is fine. It's the DirecTV App for your samsung that is the problem.
DirecTV is supposedly working on a fix but many of us long time users of the service have been having issues for over three weeks.
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g_mingolelli
New Member
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172 Messages
4 years ago
I'd like to know if we can get a rate adjustment for the intermittent service we've been dealing with for over three weeks.
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Ludwick577
ACE - New Member
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3.6K Messages
4 years ago
Samsung released a Dtv app update a few days ago. U have to go into the apps section under the home button then scroll to the left---go down to apps and click dtv stream app it should update. I used my Samsung tv app is a backup b/c I have a stream box--but I checked the app and the issues were fixed. What version number is your app?
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bcbsncjlj
Expert
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6.5K Messages
4 years ago
@g_mingolelli I would contact support and ask about credits. In the past they have offered credits.
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g_mingolelli
New Member
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172 Messages
4 years ago
My version is: 3.23.29406
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