New Member
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5 Messages
Time zone streaming
My DirectTV streaming guide shows eastern time zone and I'm in Pacific. My address is in the Pacific Time Zone. How do I fix this?
New Member
•
5 Messages
My DirectTV streaming guide shows eastern time zone and I'm in Pacific. My address is in the Pacific Time Zone. How do I fix this?
KingGamer
New Member
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95 Messages
3 years ago
I told them on Twitter saying that DIRECTV Stream should have the Western time zone feeds of the channels instead of the Eastern time zone feeds for people on the West coast.
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kpc2424
New Member
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1 Message
3 years ago
The issue stems from users (including myself) that are using an OEM OS app to access direct tv. The only exception is iOS where it will correct to the local
time zone. If you’re downloading the app from google play on a Sony tv and trying access live west coast local
programming, that’s where the problem arises. It does not let you in app change to local time zone. It does however, warn that you can only change time zones 4 times per year. This is my first move to the west coast and I’m stuck with east coast programming on all my smart tvs.
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bcbsncjlj
Expert
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6.5K Messages
3 years ago
DirecTV Stream only offers Eastern Time Zone national programming with the exception to local programming.
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Jrandomuser
ACE - Expert
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1.2K Messages
3 years ago
Yes, we know they offer only east coast feeds. That has been stated ad nauseam for years. But that is neither a reason nor a solution, just a statement of what is.
The issue is that some networks offer west coast feeds also. DirecTV provides those (in addition to the east coast feeds) to satellite subscribers. U-Verse TV (which is part of DirecTV these days) provides both. Some other live streaming services offer west coast feeds at least to west coast (and maybe mountain time zone) subscribers. DirecTV certainly knows where a subscriber is. So the question is why don't they offer west coast subscribers west coast feeds (or everyone both)? It can't be hard technically, so it seems either it would cost them extra (which they are willing to pay for satellite subscribers) or they just don't care.
Of course, since they know where the subscribers are, they could go beyond that and offer all national network programming at the "correct" time for that time zone, by recording the programming and streaming it delayed to match the time zone. I believe some cable providers do this, though I don't know if any live streaming services do that, nor for that matter if customers would prefer it. They could get even fancier, and allow a subscriber set their account to delay any given network by a delay based on their time zone or just their preference. That might even be a competitive advantage for selling the service.
Given the infrastructure they have in place, none of these things should be tremendously hard to do, and they wouldn't require figuring out a good UX for the feature, which conceivably is an excuse for not adding profiles, or mechanisms to allow editing of the channel list or, a whole list of other enhancements that haven't shown up over the last 5 years. So - are they just cheap and don't want to invest the development dollars (even though they spend some money to periodically add really marginal channels) or do they just not care?
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