Welcome to the DIRECTV Community Forums

Connect with users, ask questions, and find answers!

New Member

 • 

2 Messages

Thursday, March 10th, 2022 12:36 AM

Trouble loading content

All my other apps work fine but when I open the DTVS and go to a channel I get a blank screen with “looks like we are having trouble Loading content, please try again later” 

I uninstalled the app and reloaded it and everything worked fine until the next day, it did the same thing. I repeated the same exercise and it did the same thing as before with the message after reinstalling again.  Anybody know what I should do or what’s going on?

ACE - Expert

 • 

6.3K Messages

3 years ago

What device are you using?

New Member

 • 

2 Messages

3 years ago

Happening for me exactly the same. Using Firestick. Doesn’t happen on my other set with Apple TV. 

ACE - Expert

 • 

6.3K Messages

3 years ago

Delete the cache and data then try restarting device.

Community Support

 • 

254.9K Messages

3 years ago

Hello @JBH7, thanks for reaching us.

Please create your own post with all the details in order to provide personal assistance.

We will be happy to assist.

Sebastian, DIRECTV Community Specialist

New Member

 • 

2 Messages

3 years ago

I am using fire stick 

New Member

 • 

1 Message

3 years ago

Directv will lock up and I get a message about loading content. I use the Directv box. I turn the box off and after a short time it works again I can check my computer ROKU and iPhone at the same time all are working fine. I think the troubles in the box


NEED HELP?