Welcome to the DIRECTV Community Forums

Connect with users, ask questions, and find answers!

R

4 Messages

Sunday, June 23rd, 2024 5:07 PM

Trouble with DIRECTV Stream

See subject above……I have 2 tvs on extRoku devices and 1 tv that it’s built in the tv. all worked using DIRECTV streaming service until this past Monday 6/21….the tv that has Roku built in works but the other 2 don’t! I tried everything from signing in to both DIRECTV & Roku with my passwords to no help….very frustrated with paying for a service that I can.

ACE - Expert

 • 

5.9K Messages

3 months ago

Need more details. What do you mean, do not work? 

4 Messages

3 months ago

The 2 tvs keep asking to sign in….I've tried my DIRECTV & Roku sign ins but neither works ….then I get a cust code of 201!

ACE - Expert

 • 

5.9K Messages

3 months ago

Login to your account and change your password. This issue has been happening lately.

ACE - New Member

 • 

1.5K Messages

3 months ago

Did you ever have Directv Sat. Service or AT&T for anything?  Usually, this code shows up when you have had an account before and are using the same login info for a previous account.

(edited)

4 Messages

3 months ago

Yes, I was but it was on the tv that is working with DIRECTV stream now. I’ve also tried to reset both DIRECTV & Roku passwords that still show error signing in on the other TVs.

ACE - New Member

 • 

1.5K Messages

3 months ago

You need to use a different email address that was not associated with Directv Sat/AT&T not just change your password.  You will keep getting this error code until you do.  

(edited)

4 Messages

3 months ago

Different e-mail , same results.

ACE - Expert

 • 

5.9K Messages

3 months ago

Have you restarted both your modem and router lately? Also, are there any error codes associated with the issue?

(edited)


NEED HELP?

New to the Community? Visit the Community How-To and Guidelines to get started.