4 Messages
Trouble with DIRECTV Stream
See subject above……I have 2 tvs on extRoku devices and 1 tv that it’s built in the tv. all worked using DIRECTV streaming service until this past Monday 6/21….the tv that has Roku built in works but the other 2 don’t! I tried everything from signing in to both DIRECTV & Roku with my passwords to no help….very frustrated with paying for a service that I can.
bcbsncjlj
ACE - Expert
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6.2K Messages
7 months ago
Need more details. What do you mean, do not work?
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Ralfa56
4 Messages
7 months ago
The 2 tvs keep asking to sign in….I've tried my DIRECTV & Roku sign ins but neither works ….then I get a cust code of 201!
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bcbsncjlj
ACE - Expert
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6.2K Messages
7 months ago
Login to your account and change your password. This issue has been happening lately.
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Tiger593
ACE - New Member
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1.5K Messages
7 months ago
Did you ever have Directv Sat. Service or AT&T for anything? Usually, this code shows up when you have had an account before and are using the same login info for a previous account.
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Ralfa56
4 Messages
7 months ago
Yes, I was but it was on the tv that is working with DIRECTV stream now. I’ve also tried to reset both DIRECTV & Roku passwords that still show error signing in on the other TVs.
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Tiger593
ACE - New Member
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1.5K Messages
7 months ago
You need to use a different email address that was not associated with Directv Sat/AT&T not just change your password. You will keep getting this error code until you do.
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Ralfa56
4 Messages
7 months ago
Different e-mail , same results.
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bcbsncjlj
ACE - Expert
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6.2K Messages
7 months ago
Have you restarted both your modem and router lately? Also, are there any error codes associated with the issue?
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