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M

New Member

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2 Messages

Tue, Jan 25, 2022 1:37 AM

TV box vs just streaming over internet

I use directTv stream on all my TVs, all purely streaming from internet (using DirectStream app). Works great, but sometimes really popular events (like last nights Bills vs Chiefs game) the signal will buffer with a message of unusual heavy network congestion. I ran speed tests on my wifi and it was still great at over 890mbs. In these situations, does anyone find that adding an ATt TV box help?  I don’t use any of the att tv boxes in order to save money, but do they improve streaming performance by better buffering of the signal?

Accepted Solution

bcbsncjlj

ACE - Expert

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3.3K Messages

10 months ago

Not surprised at all. Update your device to handle the stream. Devices are nothing but computers and after a while they need to be replaced.

(edited)

Accepted Solution

DIRECTVhelp

Community Support

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16.8K Messages

10 months ago

Hi @m42oleary thanks for bringing this to our attention.

Sometimes live events can have heavy network congestion as there's a lot of people streaming that particular event at the same time, that has nothing to do with your current internet speed.

Using a DIRECTV STREAM box can improve your streaming experience. Keep in mind that in some live events in particular this may occur.

Thanks to @litzdog911 for your accurate and prompt response.

Luis, DIRECTV Community Specialist
litzdog911

ACE - Sage

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43.7K Messages

10 months ago

What streaming device(s) are you using?

The Samsung TV DirecTV Stream App has lots of issues. Witness the many posts in this forum about it. 

New Member

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2 Messages

10 months ago

Thank you for sharing this feedback.  I am using an old (early generation) Apple TV to stream the app.


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