Contributor
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6 Messages
Unable to record ANYTHING!
New DirecTV Stream user. I get this error when I attempt to record ANYTHING - episode or series - so not able to record at all, via mobile app nor Roku TV app. I have the standard recording plan. Any ideas?
DIRECTVhelp
Community Support
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255K Messages
3 years ago
Hey @pgam , Let's work together on a fix.
Let's try these helpful troubleshooting tips for the DIRECTV Stream app.
Let us know how it goes!
David, DIRECTV Community Specialist
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pgam
Contributor
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6 Messages
3 years ago
Still happening on mobile app and Roku TV app.
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pgam
Contributor
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6 Messages
3 years ago
DirecTV apparently forgot to add the free 20 hours of recording to my account. Once they did, issue resolved. Thx!
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DIRECTVhelp
Community Support
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255K Messages
3 years ago
We're glad to hear that your DVR is now working correctly!
Thanks for reaching us and in case you have any other concerns, let us know!
We'll always be happy to help!
David, DIRECTV Community Specialist
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