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L

New Member

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5 Messages

Tue, Sep 27, 2022 2:28 PM

username and password authentication

almost every tme we turn on the tv directtv requires our user name and password. how do we stop this

Ludwick577

ACE - New Member

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2.3K Messages

2 months ago

Which device are you using?

New Member

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5 Messages

2 months ago

DirectTV Stream

New Member

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2 Messages

2 months ago

I am having the same issue with DirectTV Stream.  Very interested in a fix.

Tiger593

ACE - New Member

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639 Messages

2 months ago

@lizmorrow65  & @eross2799  what device are you using to stream your Directv Streaming service are you using Directv Streaming Box, Roku, Fire Stick, TV app, Tablet, Computer, etc... 

New Member

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5 Messages

2 months ago

FireStick

Tiger593

ACE - New Member

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639 Messages

2 months ago

Make sure that your firestick is a compatible device if it is then I would check and make sure your software is up to date and clear your cache then uninstall your Directv Streaming App then reinstall install it and see if it takes care of your issue.

Here is the compatible devices list for Amazon:

(edited)

New Member

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5 Messages

2 months ago

Thank you!

Tiger593

ACE - New Member

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639 Messages

2 months ago

@lizmorrow65 you are very welcome.  I hope that helps fix your issue please let us know if it does.

New Member

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5 Messages

2 months ago

Will do. my husband will try this tomorrow.


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