New Member

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2 Messages

Tuesday, January 4th, 2022

Direct TV channels on new Sony Bravia TV

I just bought a new Sony Bravia TV. Whenever I look at the local channels or my TV streaming services, the picture fits the full screen of my tv. However, when I view a Direct tv channel it only fills up about 75% of my screen. This is true for all the Direct Tv channels. This is the same Direct Tv receiver that I have had since 2004 a model H25/500. Is it possible that this receiver is incompatible with the newer Sont tv sets? I went into the picture settings on both the Sony TV and Direct TV to switch settings but nothing changed. Also had Sony tech support to remote into my tv and they said I had all the latest updates and everything was fine with the Sony TV. Appreciate any help you can give me in this matter.

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ACE - Professor

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2K Messages

4 years ago

is your Sony TV set for "wide" mode or Full Mode --the issue is with your SONY TV Setting 

Movies Shown in 16:9 will NOT fill the screen no matter What settings you have 

(edited)

New Member

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2 Messages

4 years ago

Great news! I kept playing with the settings and finally got a full screen! Set the  picture wide mode/zoom and the screen fills up completely. No distortion at all.

Community Support

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255.9K Messages

4 years ago

That is great news, Owen. If you ever have any questions, we're always here to help. Thank you for being a loyal customer. Have a great day!

Community Support

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255.9K Messages

4 years ago

Thank you for that info. Give me just a moment to gather some details for you.


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