20 Messages
Directv app not working when signed in Black screen
When I sign in all I get is a black screen on the app. Worked yesterday. Felted app and downloaded again and the same.
My wife said that she was kicked out and had to sign in again and she gets the black screen.
Anyone else having the same with app?
litzdog911
ACE - Sage
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46.3K Messages
4 days ago
What device?
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DIRECTVhelp
Community Support
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254.7K Messages
4 days ago
Hi, @Northernlights30. We're sorry you're experiencing a black screen on the DIRECTV app. What device are you using to sign in? Veilka, DIRECTV Community Specialist
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Northernlights30
20 Messages
4 days ago
Iphone, ipad, Samsung phone
All same result
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Northernlights30
20 Messages
4 days ago
Just checked on my tvs.
Kicked out of the app and had to sign in again
Shows directv logo with spinning circle likeIit is loading and nothing happens.
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DIRECTVhelp
Community Support
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254.7K Messages
4 days ago
Thanks for the details. We're sending you a DM to further investigate. Veilka, DIRECTV Community Specialist
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anneb295
New Member
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3 Messages
1 day ago
Same issue here. We have been on the phone with Directv for the last 3 days and no one is able to help. Just tried signing in on my phone and got Care Code 600.
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