New Member
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2 Messages
Full Screen TV Display
When we switch to UPTV (Ch 338), our TV display shrinks and fills in the side spaces with a light gray/white border and top/bottom spaces with a black border effectively reducing our TV to a smaller TV. This appears to only occur when switching to UPTV. We have a Samsung 4K TV. Suggestions??
litzdog911
ACE - Sage
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46.4K Messages
3 years ago
That's the way that UPTV is delivering their video to DirecTV. You might be able to tweak your TV's display size/format settings to fill the screen more.
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70Zoomie
New Member
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2 Messages
3 years ago
Thank you. I was afraid that might be the case. I've also had some other stations that - upon pausing the recording then running again - will arbitrarily add side borders and slightly distort the picture with minor side to side compression. Exiting then restarting typically fixes it but is there an easier way?
(edited)
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DIRECTVhelp
Community Support
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255K Messages
3 years ago
Thank you so much for your accurate explanation, @litzdog911
You can troubleshoot and fix most of the problems with the DIRECTV service by resetting your equipment. Find out more about it here https://direc.tv/3KAezpC
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