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orbops's profile

Contributor

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4 Messages

Sat, Dec 11, 2021 2:38 PM

Lifetime no longer on Entertainment package?

I logged on today (12/11/2021) and Lifetime is no longer available. I checked online, and the Entertainment Package doesn't show Lifetime any more. Is this correct?

Accepted Solution

Official Solution

DIRECTVhelp

Community Support

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16.4K Messages

9 m مضت

We're here to help @nimogran! Let's get your Lifetime channel back.

 

Thanks for the assist @shannon02, @detuch254, @litzdog911. Lifetime will no longer be available to for the Select or Entertainment package. This change will not impacted DIRECTV STREAM Customers. 

 

Existing customers may Opt-In and request to keep the Lifetime channel in their channel lineup at no additional cost.

 

Please let us know if this helps.

 

DeShawnae, DIRECTV Community Specialist 

Accepted Solution

shannon02

ACE - Expert

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16.7K Messages

9 m مضت

As of Dec 8 those channels where moved to new packages, DTV sat sent notices.

detuch254

ACE - New Member

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2.1K Messages

9 m مضت

Yes, that is completely normal. You can opt-in to receive this channel for free by calling DIRECTV at 1(800)531-5000. 

litzdog911

ACE - Sage

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43.3K Messages

9 m مضت

New Member

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2 Messages

9 m مضت

Lifetime, A&E, History, Vice and Fuse all HD channels are no longer in my Entertainment line up. 😡

DIRECTVhelp

Community Support

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16.4K Messages

9 m مضت

Hi @nimogran, thanks for bringing this out to our attention.

Please share with us if you service is DIRECTV satellite or DIRECTV STREAM.

We'll be here to help!

Jhonatan, DIRECTV Community Specialist

Contributor

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4 Messages

9 m مضت

I am on the satellite plan.

Were those notices sent by email or my regular mail? I looked at my bill from the previous month and it didn't say anything. Can you tell me what the notice said in terms of channels changing?

What's strange is that today is the first day Lifetime wasn't available, and I was able to stream that channel every day before 12/11/2021.

(edited)

shannon02

ACE - Expert

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16.7K Messages

9 m مضت

Posters here said they sent postcards.

New Member

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2 Messages

9 m مضت

I didn't Receive any

Contributor

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4 Messages

9 m مضت

I tried using the Opt-In link about 5 times in the last 2 days (each time logging out and then logging in again), and Lifetime still is not available. How long does it take for the Opt-In to take effect?

New Member

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2 Messages

3 m مضت

I opted in and still have lifetime, but lifetime on demand no longer works. Anyone else have this problem?


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