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orbops's profile

Contributor

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4 Messages

Saturday, December 11th, 2021

Lifetime no longer on Entertainment package?

I logged on today (12/11/2021) and Lifetime is no longer available. I checked online, and the Entertainment Package doesn't show Lifetime any more. Is this correct?

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Official Solution

Community Support

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255.6K Messages

4 years ago

We're here to help @nimogran! Let's get your Lifetime channel back.

 

Thanks for the assist @shannon02, @detuch254, @litzdog911. Lifetime will no longer be available to for the Select or Entertainment package. This change will not impacted DIRECTV STREAM Customers. 

 

Existing customers may Opt-In and request to keep the Lifetime channel in their channel lineup at no additional cost.

 

Please let us know if this helps.

 

DeShawnae, DIRECTV Community Specialist 

Accepted Solution

ACE - Expert

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21.3K Messages

4 years ago

As of Dec 8 those channels where moved to new packages, DTV sat sent notices.

ACE - New Member

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5.2K Messages

4 years ago

Yes, that is completely normal. You can opt-in to receive this channel for free by calling DIRECTV at 1(800)531-5000. 

ACE - Sage

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46.7K Messages

4 years ago

New Member

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2 Messages

4 years ago

Lifetime, A&E, History, Vice and Fuse all HD channels are no longer in my Entertainment line up. 😡

Community Support

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255.6K Messages

4 years ago

Hi @nimogran, thanks for bringing this out to our attention.

Please share with us if you service is DIRECTV satellite or DIRECTV STREAM.

We'll be here to help!

Jhonatan, DIRECTV Community Specialist

Contributor

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4 Messages

4 years ago

I am on the satellite plan.

Were those notices sent by email or my regular mail? I looked at my bill from the previous month and it didn't say anything. Can you tell me what the notice said in terms of channels changing?

What's strange is that today is the first day Lifetime wasn't available, and I was able to stream that channel every day before 12/11/2021.

(edited)

ACE - Expert

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21.3K Messages

4 years ago

Posters here said they sent postcards.

New Member

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2 Messages

4 years ago

I didn't Receive any

Contributor

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4 Messages

4 years ago

I tried using the Opt-In link about 5 times in the last 2 days (each time logging out and then logging in again), and Lifetime still is not available. How long does it take for the Opt-In to take effect?

New Member

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2 Messages

3 years ago

I opted in and still have lifetime, but lifetime on demand no longer works. Anyone else have this problem?


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