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New Member

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1 Message

Sat, Oct 16, 2021 1:37 AM

Lost Altitude Sports channel 681 in Market this week on Entertainment Classic?

Tuned to channel 681 this morning and was given error 721, to order channel online/phone for PPV...I've had this channel forever on my Entertainment Classic package - is this an error or did I legitimately lose this channel out of no where? Horrible timing for Avalanche and Nuggets seasons starting.

DIRECTVhelp

Community Support

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12.1K Messages

2 m ago

Hi @whatgives29 , Thanks for reaching out.

This error might be related to an authorization problem on your receiver. Let's try to troubleshoot this error code on your main receiver and the online account by refreshing the service.

Please, let us know how it goes.

Esteban, DIRECTV Community Specialist.


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