New Member

Tuesday, July 13th, 2021

Apple TV - ESPN App - 0066

Playback Could Not Be Started
0066: No account returned from UPDA

-Have logged out and tried the re login.
-Have deleted and reinstalled app on ATV

-Have been able to log into ESPN apps on my iPhone and Macbook w same Direct TV login

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Community Support

 • 

255.9K Messages

5 years ago

Hey @topherlee we're to help.

Here are some other steps that may help:

 

  • Turn off WiFi on your device.
  • Reboot the device.
  • Change your password. Sometimes changing the password helps set the system straight.


I hope you are able to access ESPN soon! If you need additional help, please let us know.

Alison, AT&T Community Specialist.

New Member

5 years ago

Thanks for sending your response in white text I've been looking at this for a day wondering what on earth you replied. you've now set a new bar for idiocy in CS responses.

If anyone competent sees this please reach out. Literally the login works for all apps in my ATV from my Direct TV package BUT the ESPN app. @ATTHelp 

Community Support

 • 

255.9K Messages

5 years ago

Hey @Topherlee we're to help.

Here are some other steps that may help:

 

  • Turn off your device.
  • Reboot the device.
  • Change your password sometimes changing the password helps set the system straight.


I hope you are able to access ESPN soon! If you need additional help, please let us know.

 

 

Alison, AT&T Community Specialist.


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