2 Messages

Monday, December 9th, 2024

Can’t sign into MAX app

I cannot sign into my MAX app on my iPads It keeps telling me to sign in and when I do, it doesn’t do anything. HELP!!!

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ACE - Sage

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46.7K Messages

2 years ago

Are you a DirecTV Satellite or DirecTV Stream customer?  Be sure to select the correct provider when signing in with your provider details. Note that DirecTV Stream will no appear on the top sign-in screen. 

Community Support

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256.2K Messages

2 years ago

Hi there. We're sorry you're having issues logging in to your Max account. We sent you a DM, so we can investigate further. Lorie, DIRECTV Community Specialist

2 Messages

2 years ago

We are satellite customers. It is working again, which is great but we didn’t change anything we were doing. 


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