New Member
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1 Message
Can't watch TV on my iphone
I can’t watch DIRECTV on my iPhone. I can on my TV and iPad. I have uninstalled and reinstalled the app several times. I get: “we’re having some issues on our end. Give it some time and try again signing again later. Care Code: 500”. This has been going on for several days. Anyone have any suggestions to log into my DIRECTV app? Thank you!
litzdog911
ACE - Sage
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46.6K Messages
10 days ago
What iPhone model?
What iOS software version?
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DIRECTVhelp
Community Support
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255.6K Messages
10 days ago
Hi @ca_geech. We're sorry to hear you're experiencing sign-in issues. Make sure your iPhone is running on version 14 or higher. Once it's updated, re-enter your sign-in credentials and try again. Let us know if this helps. Christian, DIRECTV Community Team
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