New Member
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3 Messages
Direct tv app
The direct tv app does not download my dvr. Every time I try to connect to it, it says can not connect at this time try again.
New Member
•
3 Messages
The direct tv app does not download my dvr. Every time I try to connect to it, it says can not connect at this time try again.
litzdog911
ACE - Sage
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46.7K Messages
4 years ago
What mobile device?
What DVR model?
Is the mobile device connected to the same home network as your DirecTV DVR?
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Yeverino
New Member
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3 Messages
4 years ago
Hr54, and yes its connected
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litzdog911
ACE - Sage
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46.7K Messages
4 years ago
Try resetting the HR54 using the red button near the access door.
If that doesn't help, try deleting and reinstalling the DirecTV App. And be sure it's the DirecTV Satellite App, not the DirecTV Stream App.
What mobile device are you using?
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Yeverino
New Member
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3 Messages
4 years ago
Android
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DIRECTVhelp
Community Support
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255.9K Messages
4 years ago
Reinstalling the app is very helpful to solve common issues like the one you're experiencing. We also recommend that you check on the Google Play Store app if you're getting the latest version of the DIRECTV app.
If you haven't yet, please try the suggestions above, and tell us how it goes.
@litzdog911 thanks for sharing these accurate tips.
Maria, DIRECTV Community Specialist
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