1 Message

Friday, July 28th, 2023

directv app/browser not working with satellite

I'm trying to use Bally Sports website/app and when using DirecTV provider to sign in, it says

Bad Request

The Access Manager WebSEAL server received an invalid HTTP request. Then, I tried downloading the DirecTV app, selected "DirecTV" used the satellite user id/password, but then said I needed the DirecTV Stream login, even though I didn't select DirecTV Stream. On DirecTV website, it says go to directv.com/entertainment to watch video online for Satellite customer, but when I click that link, it tells me to log in with a Stream id/password. From what I've seen, I should be able to watch with satellite, not just stream. I've tried on both my phone and laptop and on a private browser. I always used to be able to login to Bally with the DirecTV satellite login, but just the past few months it hasn't been working. 

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Community Support

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256K Messages

3 years ago

Thanks for letting us know this, @Calliekubs. You should be able to access your DIRECTV service with your credentials. We want to gather more information, so I'm sending you a Private Note to work on this right away! Diego, DIRECTV Community Specialist


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