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14 Messages

Tuesday, December 27th, 2022

Directv stream not showing local channels and channels showing don’t match satellite channels

My directv stream app is connected to my receiver, however I am not seeing my local channels. The channels on the app also do not correlate to the numbers via satellite. For example NBC is showing 12 on the app vs 11 on the tv, Fox as 46 instead of 53. I am able to use the remote on the app to control the tv but nothing else in the app seems to correlate correctly. Shows I want to record are appearing on channels I don’t have access instead of on the channel I do have access to and the show will be played on. I have tried resetting the receiver, uninstalling the app, everything that I could find in prior posts and nothing has fixed the issue. I find it extremely worthless to have the app at this point considering I have tried every fix made public and nothing is still showing correctly.

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Community Support

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255.6K Messages

3 years ago

Hello @jreeves1227 thank you for bringing this to out attention.

 

We're sorry to hear your having issues with your local channel. Let's meet in a Direct Message to take a closer look at this. Please check your DIRECTV message inbox (the chat icon next to the bell in the upper right corner of the Forums). We'll be happy to help you. 

 

Thank you.


Nicolle, DIRECTV Community Specialist

New Member

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14 Messages

3 years ago

My directv stream app is connected to my receiver, however I am not seeing my local channels. The channels on the app also do not correlate to the numbers via satellite. For example NBC is showing 12 on the app vs 11 on the tv, Fox as 46 instead of 53. I am able to use the remote on the app to control the tv but nothing else in the app seems to correlate correctly. Shows I want to record are appearing on channels I don’t have access instead of on the channel I do have access to and the show will be played on. I have tried resetting the receiver, uninstalling the app, everything that I could find in prior posts and nothing has fixed the issue. I find it extremely worthless to have the app at this point considering I have tried every fix made public and nothing is still showing correctly.

ACE - Sage

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46.7K Messages

3 years ago

What streaming device?

Are you a DirecTV Satellite or DirecTV Stream customer?

New Member

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14 Messages

3 years ago

Satellite and iPhone. Tired of uninstalling and Reinstalling, restring, etc

ACE - Sage

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46.7K Messages

3 years ago

OK. Moving your post to the satellite forum.

ACE - New Member

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5.2K Messages

3 years ago

@jreeves1227 

remember, the app is a secondary way of enjoying your entertainment and won’t have every local channel for every market. Unless you are in a major market like Los Angeles, New York, Chicago, etc I wouldn’t expect the app to show most of the locals. Many of the reasons include copyright restrictions, channels without TV EVERYWHERE functionality, device limitations, and bugs with this new app.

(edited)

New Member

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14 Messages

3 years ago

Thanks and seems like the new app has lots of bugs. I guess Pittsburgh is not major enough for DirecTV. DISH works just fine! Go fig


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