Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

New Member

 • 

1 Message

Thursday, November 10th, 2022

Directv.com redirect to AT&T

Has anyone else had this issue or know how to stop it! When I go to Directv.com and try to watch something and it asks me to sign in, I put in my log in information and it automatically redirects me back to my ATT account information page. If I try to go through that page to get to the Watch TV link it takes me right back to square one....It's beyond frustrating at this point!!!!

Oldest First
Selected Oldest First

Community Support

 • 

255.6K Messages

3 years ago

Hello, @DDonalson.

 

Let's work on get you access to your DIRECTV account.

Please, make sure to delete cache and cookies, then try the login again. Also, please make sure to use the right user ID and password for DIRECTV.

 

Let us know how it goes.


Ricardo, DIRECTV Community Specialist


NEED HELP?