New Member
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1 Message
NFL Sunday Ticket - Previously Enrolled Student
I was enrolled at a university last semester and when I use my email from that university for the student deal, there's only an option for me to 'See Packages'. When I click on 'See Packages', the only two options are then 'To Go' and 'Max' -- why is the student option not showing up for me?
DIRECTVhelp
Community Support
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255.7K Messages
4 years ago
Hi @ariley45, we're happy to help.
Have you tried clearing cache and cookies when trying to order the NFL SUNDAY TICKET U ? Some time this may help to get all the options. You can also call to the NFL standalone team at 888-778-8806 to get additional assistance.
Thank you.
Angela, DIRECTV community Specialist
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mlochoa
New Member
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1 Message
4 years ago
I just ordered Sunday Ticket U and when try to log into the app, I keep getting an error that email or password is not on file. But I log into the account just fine
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DIRECTVhelp
Community Support
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255.7K Messages
4 years ago
In the meantime, please check on NFL SUNDAY TICKET web site you should be able to sign in there as usual
Tatiana, DIRECTV Community Specialist.
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gowdy3
New Member
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1 Message
4 years ago
I am having the same issue. I called yesterday and spoke to a supervisor who said they would call me back today, as there was an ongoing issue with this particular problem. I called back today since I did not hear back and the automated system said they were closed on Sundays lol.
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DIRECTVhelp
Community Support
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255.7K Messages
4 years ago
Hello @gowdy3 , We would be happy to assist.
You can call (888) 778-8806 from Monday-Sunday 8:00 a.m. - 3:00 a.m. ET.
Thanks for reaching out.
TanzaniaJ, DIRECTV Community Specialist
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